1. R&R will accept merchandise returns within 30 days of original order date for the following reasons:

     a. Items did not fit due to a calculation error by R&R staff

               i. Returned items must be clean and re-usable

     b. Items were received defective and not usable

2. The following return reasons will incur a 15% re-stocking fee

     a. Third party / customer cancelled order

     b. Wrong dimensions were given to R&R at time of order

3. Prior authorization and an RGA # are required before returning any merchandise to R&R

     a. Items cannot be properly credited without an RGA #

4. R&R will assess the condition of the merchandise once received and issue a credit memo appropriately

 

5. Credits will only be issued if the above steps are followed

 

6. Credits are for merchandise only

 

7. R&R will not issue any credit for returns for orders over 60 days old

 

8. R&R may offer to exchange products instead of credit when possible

 

9. NO cash refunds will be issued R&R Tire Surface Protectors, inc. reserves the right to modify this policy at any

     time without notice.